{"id":3986,"date":"2025-11-18T16:00:19","date_gmt":"2025-11-18T15:00:19","guid":{"rendered":"https:\/\/freshflow.app\/what-you-can-do-with-contacts-introduction-to-contacts\/"},"modified":"2024-05-23T20:35:24","modified_gmt":"2024-05-23T19:35:24","slug":"what-you-can-do-with-contacts-introduction-to-contacts","status":"publish","type":"post","link":"https:\/\/freshflow.app\/en\/what-you-can-do-with-contacts-introduction-to-contacts\/","title":{"rendered":"What you can do with contacts: introduction to Contacts"},"content":{"rendered":"<p><div class=\"et_d4_element et_pb_section et_pb_section_0  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_0  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_0  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_0  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">The Contacts module allows you to easily manage your contacts and work with them as efficiently as possible. Whether it's just yours, or you want to share it with a smaller team, or have anyone in your department or company work with it.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">Contacts - whether current clients or customers or potential ones - are the cornerstone of any company or business. Without them, there is no business. Without new ones, there will be no growth. Without systematic work with those acquired, the business will decline as will the customers.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Therefore, to truly manage and grow your business, <strong>keeping track of your contacts and actively working with them must be a top priority.<\/strong>   <\/span><\/p>\n<p><span style=\"font-weight: 400\">When using the module and working with your contacts in FreshFlow, you will appreciate:  <\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\"><strong>Variability<\/strong> - you can do one action in multiple ways depending on the situation, for example, adding contacts.<\/span><\/li>\n<li><span style=\"font-weight: 400\"><strong>Flexibility<\/strong> - you can create your own views, sort, label and label your contacts.  <\/span><\/li>\n<li><span style=\"font-weight: 400\"><strong>Quick overview<\/strong> - see the contact's activity history, tasks, inserted documents and operations performed on the contact.<\/span><\/li>\n<li><span style=\"font-weight: 400\"><strong>Connectivity with other modules<\/strong> - from a contact you can create events in Calendar or task in Tasks and vice versa, events and tasks are written to individual contacts (when you add them).<\/span><\/li>\n<li><span style=\"font-weight: 400\"><strong>Sharing<\/strong> - you can lend contacts on a short-term basis, share them on a long-term basis or donate them for good.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Get to know the module and what you can do with your contacts.<\/span><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div id=\"Content\" class=\"et_d4_element et_pb_section et_pb_section_1  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_1  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_1  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_1  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2><strong>What you will find here<\/strong><\/h2>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">This article describes the following functionality of Contacts and how to use it (click on a topic to scroll quickly through the page):<\/span><\/p>\n<p><a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty\/#pridavani-kontaktu\"><span style=\"font-weight: 400\">1. Adding and importing new contacts<\/span><\/a><\/p>\n<p><a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty\/#detail\"><span style=\"font-weight: 400\">2. Contact detail and data editing<\/span><\/a><\/p>\n<p><a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty\/#poznamky-komentare\"><span style=\"font-weight: 400\">3. Taking notes and comments<\/span><\/a><\/p>\n<p><a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty\/#vyhledavani\"><span style=\"font-weight: 400\">4. Search in contacts and comments<\/span><\/a><\/p>\n<p><a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty\/#historie\"><span style=\"font-weight: 400\">5. History of activities and tasks at the contact<\/span><\/a><\/p>\n<p><a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty\/#udalosti-ukoly\"><span>6. Creating new events, tasks and projects with a contact<\/span><\/a><\/p>\n<p><a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty\/#vkladani-souboru\"><span style=\"font-weight: 400\">7. Inserting files to a contact<\/span><\/a><\/p>\n<p><a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty\/#nahledy\"><span style=\"font-weight: 400\">8. Displaying and sorting contacts<\/span><\/a><\/p>\n<p><a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty\/#stitkovani\"><span style=\"font-weight: 400\">9. Labelling and filtering contacts<\/span><\/a><\/p>\n<p><a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty\/#detail-dalsi\"><span style=\"font-weight: 400\">10. What else you can find in the contact details<\/span><\/a><\/p>\n<p><a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty\/#dalsi\"><span style=\"font-weight: 400\">11. Other operations with contacts<\/span><\/a><\/p>\n<p><a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty\/#firmy\">12. Settings for companies<\/a><\/p>\n<p>&nbsp;<\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_row et_pb_row_2  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_2  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_2  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2 style=\"text-align: center\">Have you tried FreshFlow?<\/h2>\n<h4 style=\"text-align: center\">It is free for individual users:<\/h4><\/div>\n\t\t\t<\/div><div class=\"et_pb_button_module_wrapper et_pb_button_0_wrapper et_pb_button_alignment_center et_pb_button_alignment_phone_center et_pb_module \">\n\t\t\t\t<a class=\"et_pb_button et_d4_element et_pb_button_0 et_pb_bg_layout_light et_block_module\" href=\"https:\/\/app.freshflow.app\/#registration\">Start for free<\/a>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_3  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p style=\"text-align: center\">All you need is your email address<\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div id=\"add-contact\" class=\"et_d4_element et_pb_section et_pb_section_2  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_3  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_3  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_4  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2><strong>1. Adding and importing new contacts<\/strong><\/h2>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">You can add new contacts to FreshFlow in four different ways.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">There are several of them so that you can choose the most suitable one according to the situation when you want to add a contact and also according to the number of contacts and the amount of data related to them.<\/span><\/p>\n<p><span style=\"font-weight: 400\">We've experienced first-hand that sometimes you can quickly add one contact with minimal information - just a last name, for example - and other times you'll want to import hundreds or thousands of contacts with detailed information.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Here are all the options for every situation.<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_5  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>1.1. Quickly add individual contacts<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">You probably already know how to quickly add one or a few contacts with minimal information from the article <a href=\"https:\/\/www.freshflow.app\/prvni-kroky-calendee\/\">First steps in FreshFlow<\/a>.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">In Contacts, simply click the New Contact icon:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1529\" height=\"858\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/07\/2021-08-11_14-49-56.png\" alt=\"add new contact\" title=\"add new contact\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/07\/2021-08-11_14-49-56.png 1529w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/07\/2021-08-11_14-49-56-1280x718.png 1280w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/07\/2021-08-11_14-49-56-980x550.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/07\/2021-08-11_14-49-56-480x269.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1529px, 100vw\" class=\"wp-image-942\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_6  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">This will open a dialog box for filling in the basic details of the contact - you can think of it as a table of five columns.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">To enter a new contact, you can fill in all five columns or just some of them - just <strong>the last name if<\/strong> you don't know more:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_1\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1527\" height=\"541\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-11_14-54-48.png\" alt=\"\" title=\"2021-08-11_14-54-48\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-11_14-54-48.png 1527w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-11_14-54-48-1280x453.png 1280w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-11_14-54-48-980x347.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-11_14-54-48-480x170.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1527px, 100vw\" class=\"wp-image-944\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_7  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">If you would like to view more or fewer columns (items to contact) in this dialog, you can add or subtract them by clicking the gear icon in the top right.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">Use the \"+\" button to add another contact (row to the table).  <\/span><\/p>\n<p><span style=\"font-weight: 400\"><strong>Use the middle button with the tick symbol to save your contacts and close the dialog box.<\/strong>  When you close the dialog box, you will return to the contacts view and see the one or more contacts you have just added.<\/span><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_row et_pb_row_4  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_4  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_8  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>1.2. Create a contact when entering an event in Calendar<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">You can also quickly create a new contact where it's convenient - in the Calendar for a new event.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Some of the events - phone calls or meetings - you'll want to record in Calendar will naturally be with people you don't already have in Contacts.<\/span><\/p>\n<p><span style=\"font-weight: 400\">It's useful to have <strong>these contacts<\/strong> in FreshFlow so <strong>that you can start recording their history from the first interaction<\/strong>. But don't worry, you don't have to go from Calendar (once you've set a date) to Contacts and back again to do this.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">Simply type the first name, last name, and phone number of the new contact (and any other information you want for the event) into the contact entry box in Calendar for the new event, and save the event.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">You will see a hint in the window:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_2\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1203\" height=\"766\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-11_14-56-31.png\" alt=\"\" title=\"2021-08-11_14-56-31\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-11_14-56-31.png 1203w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-11_14-56-31-980x624.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-11_14-56-31-480x306.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1203px, 100vw\" class=\"wp-image-945\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_9  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">After saving the Calendar event, it writes the new contact to the Contacts module.<\/span><\/p>\n<p><strong>Hopefully only you will notice the following abbreviation and no one else...<\/strong><\/p>\n<p><span style=\"font-weight: 400\">Sometimes you won't want to write your first name or phone number. You may not even know them. So to create a new contact, you only need to type one letter (or the word \"name\") or one digit. However, you must enter a total of three elements representing first name, last name and phone number.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">Of course, don't forget to add the name or number and update the contact later.<\/span><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_row et_pb_row_5  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_5  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_10  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>1.3. Adding individual contacts with details<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">You will have more time to add some contacts. You may also want to record more information with them.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">In these cases, use the \"Add contact in detail\" function.<\/span><\/p>\n<p><span style=\"font-weight: 400\">You can find it in the menu that opens when you click on the icon of three horizontal lines hiding more functions:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_3\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1522\" height=\"847\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-11_14-57-43.png\" alt=\"\" title=\"2021-08-11_14-57-43\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-11_14-57-43.png 1522w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-11_14-57-43-1280x712.png 1280w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-11_14-57-43-980x545.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-11_14-57-43-480x267.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1522px, 100vw\" class=\"wp-image-946\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_11  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">In the dialog box to create a new contact, fill in the items you know and save the contact:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_4\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1275\" height=\"600\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/05\/kontakt-novy.png\" alt=\"\" title=\"new contact\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/05\/kontakt-novy.png 1275w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/05\/kontakt-novy-980x461.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/05\/kontakt-novy-480x226.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1275px, 100vw\" class=\"wp-image-465\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_12  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">Remember to click the \"Save\" button to save the new information.<\/span><\/p>\n<p><span style=\"font-weight: 400\">When you close the dialog box, you will return to the list of contacts and see the contact you just added.<\/span><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_row et_pb_row_6  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_6  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_13  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>1.4. Bulk import of contacts<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">You can bulk import multiple contacts into FreshFlow at once, including larger databases.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The specific process will vary depending on devices and operating systems - for example, you can import contacts from Google Contacts, from an Android phone, from an iPhone or iPad, from the macOS calendar. Instructions for each can be found in the Help.  <\/span><\/p>\n<p><span style=\"font-weight: 400\"><strong>The easiest way to import contacts into FreshFlow is from an excel spreadsheet.<\/strong><\/span><\/p>\n<p><span style=\"font-weight: 400\">Start by searching for the import function - you'll find it in the menu that opens when you click on the three horizontal lines that hide more functions:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_5\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1903\" height=\"949\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2023\/11\/import-kontaktu-1.png\" alt=\"\" title=\"import of contacts 1\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2023\/11\/import-kontaktu-1.png 1903w, https:\/\/freshflow.app\/wp-content\/uploads\/2023\/11\/import-kontaktu-1-1280x638.png 1280w, https:\/\/freshflow.app\/wp-content\/uploads\/2023\/11\/import-kontaktu-1-980x489.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2023\/11\/import-kontaktu-1-480x239.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1903px, 100vw\" class=\"wp-image-2344\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_14  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">When you click on it, a dialog box for importing contacts will open, from where you can download the template:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_6\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"874\" height=\"670\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-11_15-02-02.png\" alt=\"\" title=\"2021-08-11_15-02-02\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-11_15-02-02.png 874w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-11_15-02-02-480x368.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 874px, 100vw\" class=\"wp-image-949\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_15  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">The template contains instructions for laying out the contacts into pre-selected columns and then inserting them into the import dialog.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">For detailed instructions on how to import using this template, see the Help.<\/span><\/p>\n<p><span style=\"font-weight: 400\"><strong>Before you send imported contacts, you can tag them with labels<\/strong> - such as the import date or campaign number or other identifier - to distinguish <strong>them<\/strong> from those you already have in FreshFlow or will add later. <a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty\/#stitkovani\">Read more about labeling below.<\/a><\/span><\/p>\n<p><span style=\"font-weight: 400\">Just as you can import contacts in bulk, you can also <strong>export<\/strong> them <strong>in bulk.<\/strong> For more information on exporting, see <a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty\/#dalsi\">More operations with contacts<\/a> below <a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty\/#dalsi\">.<\/a><\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_16  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty#obsah\">Back to top of the list of topics  &gt;&gt;<\/a><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div id=\"detail\" class=\"et_d4_element et_pb_section et_pb_section_3  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_7  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_7  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_17  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2><strong>2. Contact detail and data editing<\/strong><\/h2>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">To add and update information for individual contacts, click on the contact in the contact list view.<\/span><\/p>\n<p><span style=\"font-weight: 400\">A window will open with the contact details. In the left half of the window you will see descriptive information, in the right half you will see the history of activities and tasks.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">To add and edit descriptive information such as phone, email, address and more, <strong>click the pencil icon near the contact's name<\/strong>:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_7\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1201\" height=\"635\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-34-34.png\" alt=\"\" title=\"2021-08-12_14-34-34\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-34-34.png 1201w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-34-34-980x518.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-34-34-480x254.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1201px, 100vw\" class=\"wp-image-962\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_18  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p>In the left half of the dialog box, the standard items for each contact are displayed for editing:  <\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_8\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"634\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-37-40.png\" alt=\"\" title=\"2021-08-12_14-37-40\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-37-40.png 1200w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-37-40-980x518.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-37-40-480x254.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1200px, 100vw\" class=\"wp-image-963\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_19  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">Once entered, save the new data by clicking the \"Save\" button to return to the contact detail view.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">Then close the contact detail preview dialog by clicking the \"Close\" button in the bottom right corner to return to the contact list.<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_20  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty#obsah\">Back to top of the list of topics  &gt;&gt;<\/a><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div id=\"comments-comments\" class=\"et_d4_element et_pb_section et_pb_section_4  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_8  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_8  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_21  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2><strong>3. Writing comments and displaying notes<\/strong><\/h2>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">For each contact, you can write down information beyond the items that FreshFlow provides \"hardcoded\" (phone, email, etc.).<\/span><\/p>\n<p><span style=\"font-weight: 400\">Some information can be continuously recorded in the contact details (comments), some information is only displayed (activity notes).<\/span><\/p>\n<p><strong>Understanding the difference between comments and annotations is particularly important for writing down other information and then searching through it.<\/strong><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_22  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>3.1. What are comments and how to use them<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">Comments are additional information that you want to add to the contact in the form of text. I deliberately do not use the word \"notes\" - see below.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">A typical example is personal information about the contact, their preferences, their situation, and even the products and services they use, whether from you or a competitor.<\/span><\/p>\n<p><span style=\"font-weight: 400\">You can find the space for comments in the contact details, in the left half of the dialog:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_9\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1197\" height=\"629\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-39-10.png\" alt=\"\" title=\"2021-08-12_14-39-10\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-39-10.png 1197w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-39-10-980x515.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-39-10-480x252.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1197px, 100vw\" class=\"wp-image-964\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_23  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">You can add and update your comments at any time. Changes and new text are automatically saved. You don't have to click any buttons. After entering the text, you can close the contact detail using the button on the bottom right.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">Because FreshFlow can search the text of comments, think about the <strong>phrases and terms you want to use when entering information into comments and use them for all contacts.<\/strong><\/span><\/p>\n<p><span style=\"font-weight: 400\">For the name of the product or service, use the same designation, e.g. \"product XY\". When you are interested in software that clients use, always write it down with the letters \"SW\" plus the name. When writing down information about family and children, always use the word \"children\" even if there is only one in the family. Then search by these \"keywords\" - see below.<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_24  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>3.2. What are notes and where to look for them<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">Notes are text information that you have recorded for an <strong>event in Calendar<\/strong>:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_10\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1203\" height=\"633\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-40-38.png\" alt=\"\" title=\"2021-08-12_14-40-38\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-40-38.png 1203w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-40-38-980x516.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-40-38-480x253.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1203px, 100vw\" class=\"wp-image-965\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_25  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">Why do we mention notes for Calendar events here, in the context of contacts?<\/span><\/p>\n<p><span style=\"font-weight: 400\">Because these notes are displayed in the activity history for each contact (see below). And you can even edit them retrospectively, after the event has passed.<\/span><\/p>\n<p><span style=\"font-weight: 400\">In addition, as you can see in the image below, the history also shows the tasks you have set for the contact.<\/span><\/p>\n<p><span style=\"font-weight: 400\">So you have an overview of what you've discussed with a given contact during each event at the click of a button:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_11\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1196\" height=\"633\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-41-18.png\" alt=\"\" title=\"2021-08-12_14-41-18\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-41-18.png 1196w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-41-18-980x519.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-41-18-480x254.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1196px, 100vw\" class=\"wp-image-966\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_26  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">And why do we pause on contact comments and event notes?<\/span><\/p>\n<p><span style=\"font-weight: 400\">Because when you search in <strong>FreshFlow <\/strong> contacts <strong>, it only goes through the text in the comments, not the comments. <\/strong> <\/span><\/p>\n<p><span style=\"font-weight: 400\">Adapt your strategy for writing down information and then searching through it.<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_27  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty#obsah\">Back to top of the list of topics  &gt;&gt;<\/a><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div id=\"Search\" class=\"et_d4_element et_pb_section et_pb_section_5  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_9  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_9  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_28  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2><strong>4. Search in contacts and comments<\/strong><\/h2>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">We recommend starting the familiarization tour in the Contacts module (first icon on the top left).<\/span><\/p>\n<p><span style=\"font-weight: 400\">This is mainly because when you create an event in the calendar or write a new task in the next steps, you may (but don't have to) assign the already created contact to it.<\/span><span style=\"font-weight: 400\"><\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_29  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>4.1. Quickly find a contact<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">With the search function, you don't have to scroll through the entire list to find a specific contact.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Simply enter the contact you are looking for - most often a surname - in the search window:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_12\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1411\" height=\"679\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-43-47.png\" alt=\"\" title=\"2021-08-12_14-43-47\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-43-47.png 1411w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-43-47-1280x616.png 1280w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-43-47-980x472.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-43-47-480x231.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1411px, 100vw\" class=\"wp-image-967\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_30  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">In the same way, you can search for a phone number or even an email if you know it and want to find out who it belongs to.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">If you want to know which of your contacts lives in the city you're going to, you can enter the city in the search box and so on...<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_31  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>4.2. Fulltext search in comments<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">In addition to clearly defined items such as last name or city, you can search for \"non-item\" words, phrases, and pieces of text that you' <strong>ve written in the comments for each contact<\/strong> (not the event notes):<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_13\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1414\" height=\"671\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-46-16.png\" alt=\"\" title=\"2021-08-12_14-46-16\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-46-16.png 1414w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-46-16-1280x607.png 1280w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-46-16-980x465.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-46-16-480x228.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1414px, 100vw\" class=\"wp-image-968\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_32  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">When is this feature useful?<\/span><\/p>\n<p><span style=\"font-weight: 400\">For example, if you want to find all contacts who use a product or service, even a competitor's (search for \"service XY\") and you want to reach out to them. If it should only be contacts that already use one of your services, it is a good idea to label them, see below.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">Or there's a World Cup, you have tickets and you want to invite your contacts who like hockey - so you search for \"hockey\".<\/span><\/p>\n<p><span style=\"font-weight: 400\"><strong>The assumption, of course, is that you have written this down in their comments before,<\/strong> which is related to the strategy of writing information in comments (see above).<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_33  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>4.3. Advanced Search<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">You can also search your contacts by specific system entries.<\/span><\/p>\n<p><span style=\"font-weight: 400\">For example, by last activity (who you tefoned) or by activity outcome (who you closed the deal with) or future activity (who you will interview).<\/span><\/p>\n<p><span style=\"font-weight: 400\">To view the options for advanced searches, click on the arrow at the end of the search box:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_14\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1412\" height=\"673\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-47-00.png\" alt=\"\" title=\"2021-08-12_14-47-00\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-47-00.png 1412w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-47-00-1280x610.png 1280w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-47-00-980x467.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-47-00-480x229.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1412px, 100vw\" class=\"wp-image-969\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_34  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">In addition to searching by activity, you can also select from other items in the contact details (individual contact details).<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_35  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty#obsah\">Back to top of topics  &gt;&gt;<\/a><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div id=\"History\" class=\"et_d4_element et_pb_section et_pb_section_6  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_10  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_10  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_36  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2><strong>5. History of activities and tasks at the contact<\/strong><\/h2>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p>We've already touched on <span style=\"font-weight: 400\">the history of activities and tasks related to a particular contact <\/span>in the context of the Calendar <a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty\/#poznamky-komentare\">event notes<\/a>.<\/p>\n<p><span style=\"font-weight: 400\">By linking all FreshFlow modules, calls and appointments from Calendar and tasks from Tasks are automatically \"transcribed\" to each contact.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">This gives you an overview of the history of interactions with a given contact (when you click on a specific contact from the contact list) <strong>without the need for additional notes and basically in one click<\/strong>:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_15\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1194\" height=\"631\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-47-48.png\" alt=\"\" title=\"2021-08-12_14-47-48\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-47-48.png 1194w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-47-48-980x518.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-47-48-480x254.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1194px, 100vw\" class=\"wp-image-971\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_37  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">To keep track of events and tasks in your contacts' history, you need to <strong>assign contacts to them.<\/strong> That's why it's a good idea to start with FreshFlow by writing down your contacts (see the article <a href=\"https:\/\/www.freshflow.app\/prvni-kroky-calendee\/\">First steps in FreshFlow<\/a>).  <\/span><\/p>\n<p><span style=\"font-weight: 400\">However, to avoid having to first create a contact in Contacts and then click through to Calendar or Tasks, you can create a new contact directly in an event or task (see  <a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty\/#pridavani-kontaktu\">Option 1.2. above<\/a>)<\/span><span style=\"font-weight: 400\">.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">Or you can still create new events and tasks directly from a specific contact.<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_38  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty#obsah\">Back to top of the list of topics  &gt;&gt;<\/a><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div id=\"events-schools\" class=\"et_d4_element et_pb_section et_pb_section_7  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_11  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_11  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_39  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2><strong>6. Creating new events, tasks and projects with a contact<\/strong><\/h2>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">When you're looking at a specific contact - looking at history, writing down information in comments, editing a contact's details or talking to a person on the phone - you often need to write down a task or reminder in your calendar.<\/span><\/p>\n<p><span style=\"font-weight: 400\">To avoid having to go to Tasks or Calendar at this point, you can create a task or event directly from a contact.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">Use the <strong>menu at the right edge of the preview window, which<\/strong> opens when you click a specific contact from the list of all contacts:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_16\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1194\" height=\"631\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-47-48-1.png\" alt=\"\" title=\"2021-08-12_14-47-48\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-47-48-1.png 1194w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-47-48-1-980x518.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-47-48-1-480x254.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1194px, 100vw\" class=\"wp-image-972\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_40  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>6.1. Create a new event<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">To create a new event in Calendar - whether it's a phone call or a meeting - tap the New Activity button.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The event preview window opens, where you fill in all the parameters and save the event, just as you would in Calendar:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_17\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1194\" height=\"631\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-47-48-2.png\" alt=\"\" title=\"2021-08-12_14-47-48\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-47-48-2.png 1194w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-47-48-2-980x518.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-47-48-2-480x254.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1194px, 100vw\" class=\"wp-image-973\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_41  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">After saving, you will immediately see the event you just entered in the history of the contact (and of course in the Calendar).<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_42  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>6.2. Create a new task<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">To create a new task in Tasks, first click Tasks in the right-hand menu and then click New Task.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The task preview window opens, where you fill in all the parameters and save the task as you would in the Tasks module:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_18\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1191\" height=\"631\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-49-59.png\" alt=\"\" title=\"2021-08-12_14-49-59\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-49-59.png 1191w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-49-59-980x519.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-49-59-480x254.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1191px, 100vw\" class=\"wp-image-974\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_43  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">Once saved, you will immediately see the task you just entered in the task list for that contact (and, of course, among all tasks in the Tasks module).<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_44  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>6.3. Setting up a new project<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">Did you know that you'll be setting up several tasks at once with one contact?  <\/span><\/p>\n<p><span style=\"font-weight: 400\">If they are related, group them into one project (or create more projects).<\/span><\/p>\n<p><span style=\"font-weight: 400\">To create a new project for a contact, first click Projects in the right menu and then click New Project.<\/span><\/p>\n<p><span style=\"font-weight: 400\">In the project preview window, fill in the project name plus any other items you want and save the project:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_19\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1199\" height=\"602\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-projekt.png\" alt=\"\" title=\"project contacts\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-projekt.png 1199w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-projekt-980x492.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-projekt-480x241.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1199px, 100vw\" class=\"wp-image-990\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_45  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">Then create your first (and next) task in the project by clicking the New Task button and filling in the details as for each task above:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_20\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1197\" height=\"601\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-projekt-ukol.png\" alt=\"\" title=\"contacts project task\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-projekt-ukol.png 1197w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-projekt-ukol-980x492.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-projekt-ukol-480x241.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1197px, 100vw\" class=\"wp-image-991\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_46  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">To close the task and project preview windows, click Save. You can then see the project and tasks in the contact's details, as well as in the Tasks module.<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_47  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty#obsah\">Back to top of the list of topics  &gt;&gt;<\/a><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div id=\"insert-file\" class=\"et_d4_element et_pb_section et_pb_section_8  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_12  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_12  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_48  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2><strong>7. Inserting files to a contact<\/strong><\/h2>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">The option to insert files and documents can be found in the contact detail (after clicking from the list of all contacts) in the right column of the dialog box (item \"Documents\").<\/span><\/p>\n<p><span style=\"font-weight: 400\">When you click on the \"Documents\" text, you will see a space with documents in the activity history section (empty if you haven't inserted any yet or with a list of those you have already inserted).<\/span><\/p>\n<p><span style=\"font-weight: 400\">To insert a new document, click on the \"Insert document\" button:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_21\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1198\" height=\"635\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-54-58.png\" alt=\"\" title=\"2021-08-12_14-54-58\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-54-58.png 1198w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-54-58-980x519.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-54-58-480x254.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1198px, 100vw\" class=\"wp-image-976\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_49  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">Before inserting, you can indicate the purpose of the document - whether it is for a specific activity (meeting) or contact in general, or whether it is a consent to the processing of personal data if you use it.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">Then click on the \"Save\" button to save the file:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_22\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"855\" height=\"533\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/07\/dokument-vlozit.png\" alt=\"\" title=\"insert document\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/07\/dokument-vlozit.png 855w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/07\/dokument-vlozit-480x299.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 855px, 100vw\" class=\"wp-image-875\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_50  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">You will see a list of the inserted files in a dialog box at any time in the future.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">For a better overview, you can sort them in descending and ascending order by individual columns (e.g. by name or date of insertion) or remove some columns and not show them at all:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_23\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1197\" height=\"630\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-57-59.png\" alt=\"\" title=\"2021-08-12_14-57-59\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-57-59.png 1197w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-57-59-980x516.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-57-59-480x253.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1197px, 100vw\" class=\"wp-image-977\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_51  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">When you need the files and you no longer have them on your computer, you can download them at any time (click on the blue icon next to the file).  <\/span><\/p>\n<p><span style=\"font-weight: 400\">When you no longer need the files, you can delete them (by clicking on the red icon next to the file) to free up space in the FreshFlow repository.<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_52  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty#obsah\">Back to top of the list of topics  &gt;&gt;<\/a><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div id=\"views\" class=\"et_d4_element et_pb_section et_pb_section_9  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_13  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_13  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_53  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2><strong>8. Displaying and sorting contacts<\/strong><\/h2>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">Flexibility in the display and ordering of contacts is essential for efficient work with them. In FreshFlow, you can do virtually anything you want with your contacts.<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_54  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>8.1. Data display (columns)<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">Do you want to choose which data (columns) will be displayed when you preview contacts in bulk?<\/span><\/p>\n<p><span style=\"font-weight: 400\">To select columns (data), click on the \"gear\" icon in the top bar (you will find it at the bottom right) and then click on \"Columns\". Then select the data you want to display from the list:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_24\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1559\" height=\"911\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-vyber-sloupcu.png\" alt=\"\" title=\"column selection contacts\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-vyber-sloupcu.png 1559w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-vyber-sloupcu-1280x748.png 1280w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-vyber-sloupcu-980x573.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-vyber-sloupcu-480x280.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1559px, 100vw\" class=\"wp-image-1011\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_55  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">To remove columns (data) that you do not want to display, just \"un-click\" the data.<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_56  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>8.2. Ordering and moving columns<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">Do you want to view the data in a different order than the system order? Maybe the company before the phone number or the city before the contact?<\/span><\/p>\n<p><span style=\"font-weight: 400\">Then simply drag the columns left or right with your mouse - in the column name bar, left-click (and hold) the column name and drag:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_25\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img decoding=\"async\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/05\/Rychle\u0301-a-flexibilni\u0301-hromadne\u0301-na\u0301hledy.gif\" alt=\"\" title=\"Quick and flexible contact views\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_57  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">The new column order is automatically saved.<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_58  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>8.3. Order of contacts<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">Want to sort your contacts by any of the data? Perhaps by alphabet, next event date, zip code or city?  <\/span><\/p>\n<p><span style=\"font-weight: 400\">Then, just click once on the column name in the top column title bar and the contacts will be sorted by that entry in ascending order (from first to last). If you click again, the order will be in descending order (from last to first).  <\/span><\/p>\n<p><span style=\"font-weight: 400\">The direction of the sorting is shown by a small arrow in the box - see sorting by surname in the GIF (moving image) above.<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_59  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty#obsah\">Back to top of the list of topics  &gt;&gt;<\/a><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div id=\"Stitching\" class=\"et_d4_element et_pb_section et_pb_section_10  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_14  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_14  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_60  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2><strong>9. Labelling and filtering contacts<\/strong><\/h2>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">Unlike sorting all contacts continuously from the beginning or end (see above), you can also select or filter only some contacts - provided you label them.<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_61  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>9.1. What are labels (tags)<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">Tags are labels that you can use to mark contacts for differentiation and subsequent grouping (filtering).  <\/span><\/p>\n<p><span style=\"font-weight: 400\">For example, among all the contacts collected in FreshFlow, you cannot distinguish which one is already a client or still \"just\" a contact. So, when someone buys your product or service from you, you tag them as a \"Client\" and then you can view the tagged contacts by \"filtering\" them from all the others.<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_62  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>9.2. Creating and editing labels<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">We will discuss labels and working with them in more detail in the next article. Here we will show the basic procedures.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Click on the \"Labels\" button to open a preview window for working with them. Before you do that, note that you can mark several tags as \"favourites\" to speed up access to your tagged contacts:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_26\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1358\" height=\"618\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky.png\" alt=\"\" title=\"contact labels\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky.png 1358w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-1280x583.png 1280w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-980x446.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-480x218.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1358px, 100vw\" class=\"wp-image-987\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_63  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">In the preview window, you'll see that the labels are organized into folders - the same way you store your files in folders today.<\/span><\/p>\n<p><span style=\"font-weight: 400\">You can now create a new label or folder in the top menu, or search for a specific label later (when you have more). You can also mark labels as favourites:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_27\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"998\" height=\"597\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-okno.png\" alt=\"\" title=\"contacts labels window\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-okno.png 998w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-okno-980x586.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-okno-480x287.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 998px, 100vw\" class=\"wp-image-986\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_64  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">Click on the \"New Label\" button to enter a label name, check the folder where you want the label to be saved, and select a label color by clicking. You then save the label you entered in this way:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_28\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"999\" height=\"643\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-zalozeni-stitku.png\" alt=\"\" title=\"label contacts label foundation\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-zalozeni-stitku.png 999w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-zalozeni-stitku-980x631.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-zalozeni-stitku-480x309.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 999px, 100vw\" class=\"wp-image-1010\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_65  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">After that, you will see the new label in the list in that folder. If you didn't mark it as a favourite in the previous step, you can do so here. And by clicking on the three dots at the end of the label row, you can choose to edit or delete the label:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_29\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"994\" height=\"599\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-ulozene.png\" alt=\"\" title=\"contacts labels stored\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-ulozene.png 994w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-ulozene-980x591.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-ulozene-480x289.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 994px, 100vw\" class=\"wp-image-985\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_66  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">When you close the labels window, if you've marked a new label as a favourite, you'll see it in the contacts view:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_30\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1357\" height=\"616\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-jeden-novy.png\" alt=\"\" title=\"contact labels one new\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-jeden-novy.png 1357w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-jeden-novy-1280x581.png 1280w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-jeden-novy-980x445.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-jeden-novy-480x218.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1357px, 100vw\" class=\"wp-image-984\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_67  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">The number in brackets indicates the number of contacts marked with the label. So now all that's left to do is to tag a contact (notice that none of the contacts are tagged in the picture above).<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_68  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>9.3. Contact labelling<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">You can tag contacts in two ways: either as a bulk (accelerated) or individually from the contact detail.<\/span><\/p>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<h4><strong>Accelerated (bulk) contact labelling<\/strong><\/h4>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">You can tag one or more contacts quickly by selecting the contact(s) by clicking on the square in front of the contact. When you do this, new buttons will appear in the top menu to add or remove labels:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_31\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1359\" height=\"617\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-prirazeni.png\" alt=\"\" title=\"contacts assignment labels\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-prirazeni.png 1359w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-prirazeni-1280x581.png 1280w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-prirazeni-980x445.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-prirazeni-480x218.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1359px, 100vw\" class=\"wp-image-983\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_69  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">Click the \"Add\" button in the following window to select the label or labels you want to assign to the selected contacts. You can also click the \"+\" icon in this window to create a new label (so you don't have to create one before you select contacts for bulk labeling):<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_32\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"909\" height=\"516\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-prirazeni-okno.png\" alt=\"\" title=\"contacts labels assignment window\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-prirazeni-okno.png 909w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-prirazeni-okno-480x272.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 909px, 100vw\" class=\"wp-image-982\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_70  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">After saving and closing the preview window, you will see how many contacts are newly labeled with that label and the label will appear for each contact:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_33\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1359\" height=\"617\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-prirazeni-hotovo.png\" alt=\"\" title=\"contacts labels assignment done\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-prirazeni-hotovo.png 1359w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-prirazeni-hotovo-1280x581.png 1280w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-prirazeni-hotovo-980x445.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-prirazeni-hotovo-480x218.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1359px, 100vw\" class=\"wp-image-989\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_71  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h4><strong>Labelling from contact details<\/strong><\/h4>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">You can also label an individual contact from the detail - after clicking on the contact in the preview window, select the label or labels you want to label the contact with. Alternatively, as above, you can create a label that does not yet exist by clicking on the \"+\" icon:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_34\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1197\" height=\"573\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-prirazeni-detail.png\" alt=\"\" title=\"contacts labels assignment detail\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-prirazeni-detail.png 1197w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-prirazeni-detail-980x469.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-prirazeni-detail-480x230.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1197px, 100vw\" class=\"wp-image-988\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_72  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>9.4. How to filter by tags<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">There are many uses of labels for quick selection (filtering) of contacts. For example:  <\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">Distinguishing clients (customers) from others (who have not yet bought)<\/span><\/li>\n<li><span style=\"font-weight: 400\">Designation according to the product or service the client has purchased<\/span><\/li>\n<li><span style=\"font-weight: 400\">Divided into steps of the sales process (leads, offers, work in progress, clients)<\/span><\/li>\n<li><span style=\"font-weight: 400\">Identify the source of the contact (referral, Facebook, Linkedin, web, database, etc.)<\/span><\/li>\n<li><span style=\"font-weight: 400\">Breakdown into weeks or months for call or service<\/span><\/li>\n<li><span style=\"font-weight: 400\">Indication of preferred method of communication (phone, email, chat)<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">And of course there are more and more possibilities. It's up to your creativity and system of work.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">Once you have your contacts labeled and want to view them by label, you have two options:<\/span><\/p>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<h4><strong>By popular tags<\/strong><\/h4>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">Labels that you plan to use frequently to filter your contacts and mark as favourites (either when you set them up or later, see 9.2 above) will appear in the top bar when you preview your contact list.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">You can then easily filter the contacts marked with the label with a single click on the label.  <\/span><span style=\"font-weight: 400\">You can also make a selection using multiple labels at once.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">To cancel the filter of one label, either click on the label again or click on the \"Cancel filter\" button to cancel the filter of all labels:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_35\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1555\" height=\"910\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-oblibene.png\" alt=\"\" title=\"contacts labels favourites\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-oblibene.png 1555w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-oblibene-1280x749.png 1280w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-oblibene-980x574.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-oblibene-480x281.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1555px, 100vw\" class=\"wp-image-1013\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_73  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h4><strong>From the list of all labels<\/strong><\/h4>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">You can filter contacts by any label (of course, you have to label the contact first).  <\/span><\/p>\n<p><span style=\"font-weight: 400\">Click on the \"Labels\" button in the top menu to view all the labels you have created and saved in your folders. In the dialog box, \"check\" the label or labels you want to filter by and click the \"Filter\" button:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_36\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1323\" height=\"783\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-vyber-filtru.png\" alt=\"\" title=\"contact labels filter selection\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-vyber-filtru.png 1323w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-vyber-filtru-1280x758.png 1280w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-vyber-filtru-980x580.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakty-stitky-vyber-filtru-480x284.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1323px, 100vw\" class=\"wp-image-1014\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_74  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">You can then deselect (filter) as above - either by clicking individual labels or completely by clicking the \"Deselect filter\" button.<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_75  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty#obsah\">Back to top of the list of topics  &gt;&gt;<\/a><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div id=\"detail-parts\" class=\"et_d4_element et_pb_section et_pb_section_11  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_15  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_15  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_76  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2><strong>10. What else you can find in the contact details<\/strong><\/h2>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">Above we have shown that you can create events, tasks and projects and insert documents in the contact detail view.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">In addition, you will also find <strong>information about sharing, handling and consent to the processing of personal data<\/strong> next to the contact <strong>.<\/strong><\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_37\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1194\" height=\"631\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-47-48-1.png\" alt=\"\" title=\"2021-08-12_14-47-48\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-47-48-1.png 1194w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-47-48-1-980x518.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/2021-08-12_14-47-48-1-480x254.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1194px, 100vw\" class=\"wp-image-972\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_77  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>10.1. Overview of sharing<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">Under Sharing, you can check or remind yourself who and what type of sharing you share the contact with<\/span><span style=\"font-weight: 400\">:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_38\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1275\" height=\"600\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/05\/kontakt-novy.png\" alt=\"\" title=\"new contact\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/05\/kontakt-novy.png 1275w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/05\/kontakt-novy-980x461.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/05\/kontakt-novy-480x226.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1275px, 100vw\" class=\"wp-image-465\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_78  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>10.2. Operations with contact<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">Under Contact operations, you will find an overview of technical information about who did something with the contact and when:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_39\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1275\" height=\"600\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/05\/kontakt-novy.png\" alt=\"\" title=\"new contact\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/05\/kontakt-novy.png 1275w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/05\/kontakt-novy-980x461.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/05\/kontakt-novy-480x226.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1275px, 100vw\" class=\"wp-image-465\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_79  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>10.3. Consent of the contact to the processing of personal data<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">If you collect consent for the processing of personal information from clients or customers, or candidates for work or cooperation, and you insert it as a document with the contact, this document will be displayed under Contact consent:<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_40\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1275\" height=\"600\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/05\/kontakt-novy.png\" alt=\"\" title=\"new contact\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/05\/kontakt-novy.png 1275w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/05\/kontakt-novy-980x461.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/05\/kontakt-novy-480x226.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1275px, 100vw\" class=\"wp-image-465\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_80  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty#obsah\">Back to top of the list of topics  &gt;&gt;<\/a><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div id=\"Next\" class=\"et_d4_element et_pb_section et_pb_section_12  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_16  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_16  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_81  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2><strong>11. Other operations with contacts<\/strong><\/h2>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">You can perform even more operations with your contacts in FreshFlow (you can find them in the top bar by clicking on the three horizontal lines icon):<\/span><\/p>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">To lend to an appeal or other campaign<\/span><\/li>\n<li><span style=\"font-weight: 400\">Share<\/span><\/li>\n<li><span style=\"font-weight: 400\">Permanently convert<\/span><\/li>\n<li><span style=\"font-weight: 400\">Manually merge<\/span><\/li>\n<li><span style=\"font-weight: 400\">Export<\/span><\/li>\n<li><span style=\"font-weight: 400\">Delete<\/span><\/li>\n<\/ul><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_41\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1302\" height=\"739\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/09\/kontakty-dalsi-operace.png\" alt=\"Other operations with contacts\" title=\"contacts other operations\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/09\/kontakty-dalsi-operace.png 1302w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/09\/kontakty-dalsi-operace-1280x727.png 1280w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/09\/kontakty-dalsi-operace-980x556.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/09\/kontakty-dalsi-operace-480x272.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1302px, 100vw\" class=\"wp-image-1063\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_82  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>11.1. Lending to a proclamation or other campaign<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">Lending your contacts means that you lend all or some of your contacts to a colleague, assistant or external call centre for a limited period of time to call (the prerequisite is that they have a FreshFlow user account and you are connected to each other).<\/span><\/p>\n<p><span style=\"font-weight: 400\">After the time period for which you borrowed the contacts (or you can \"take them back\" even earlier), the contacts will be automatically returned to you with new comments and activity history. At the same time, the colleague (assistant, call centre) loses access to them.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">You can find specific instructions on how to borrow contacts in the help section.<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_83  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>11.2. Sharing with another user<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">Sharing contacts means that you and a colleague can work with your contacts at the same time, so you can add activities, tasks and comments, and upload files. You can see what's happening with your contacts online.  <strong>Which is the main difference between sharing and borrowing.<\/strong><\/span><\/p>\n<p><span style=\"font-weight: 400\">Again, the prerequisite is that colleagues (assistant, call center) have a user account in FreshFlow and you are connected to each other.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Similar to renting, you can limit the sharing period or you can share contacts without limit until you end it.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">You can find specific instructions on how to share contacts in the Help.<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_84  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>11.3. Transfer contacts to another user<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">Transferring means permanently moving your contacts to a colleague, so you lose access to them (a colleague can lend, share or transfer them back to you). Again, the colleague must have a FreshFlow account and you must be connected to each other.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">You cannot transfer contacts that are currently borrowed or shared. You must first \"download\" these contacts back.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">You can find specific instructions on how to convert your contacts in the Help.<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_85  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>11.4. Manual merging of contacts<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">In cases where you want to merge two contacts into one (for example, if you have kept one contact twice or want to make two contacts in your company or family into one), you can use the manual merge function.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">After the merge, the merged contact's details are overwritten in the Comments field of the main contact (which you will want to keep) and its activities and tasks, past and future, are transferred to the history. All documents, notes and labels are moved to the main contact anyway.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">You can find the specific procedure for manually merging contacts in the Help.<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_86  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>11.5. Export of contacts<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">You can export all or just selected (manually or tagged) contacts from FreshFlow as an Excel file as a backup or bulk add new data and then import them back into FreshFlow.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">Only contacts that belong to you will be included in the export, i.e. not those that have been shared or borrowed.<\/span><\/p>\n<p><span style=\"font-weight: 400\">You can find specific instructions on how to export your contacts in the Help.<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_87  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3><strong>11.6. Deleting a contact<\/strong><\/h3>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">You can delete unwanted contacts either individually or in bulk. Remember that the documents you have entered will be deleted along with the contacts.<\/span><\/p>\n<p><span style=\"font-weight: 400\">In the case of <strong>an individual contact<\/strong>, \"check\" the contact and then go to the right side of the row where you can click on the three dots to open the features window. From there, click \"Delete\":<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_42\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1224\" height=\"607\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakt-smazat.png\" alt=\"\" title=\"contact delete\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakt-smazat.png 1224w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakt-smazat-980x486.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/08\/kontakt-smazat-480x238.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1224px, 100vw\" class=\"wp-image-1026\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_88  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400\">If you want to <strong>delete several contacts in bulk<\/strong>, you can also mark them with a check mark and open the menu for further operations (three lines icon) in the top bar. In the window that opens, click \"Delete\":<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_43\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1302\" height=\"738\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/09\/kontakty-smazat.png\" alt=\"How to delete contacts\" title=\"delete contacts\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2021\/09\/kontakty-smazat.png 1302w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/09\/kontakty-smazat-1280x726.png 1280w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/09\/kontakty-smazat-980x555.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2021\/09\/kontakty-smazat-480x272.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1302px, 100vw\" class=\"wp-image-1064\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_89  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><a href=\"https:\/\/www.freshflow.app\/predstaveni-modulu-kontakty#obsah\">Back to top of the list of topics  &gt;&gt;<\/a><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div id=\"companies\" class=\"et_d4_element et_pb_section et_pb_section_13  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_17  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_17  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_90  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2><strong>12. Settings for companies<\/strong><\/h2>\n<p><span style=\"font-weight: 400\"><\/span><\/p>\n<p><span style=\"font-weight: 400\">In FreshFlow, you can work with contacts in one of two settings:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\"><strong>As an individual<\/strong>, your contacts belong to you and you share them with other users.<\/span><\/li>\n<li><span style=\"font-weight: 400\"><strong>As a company<\/strong> - the contacts belong to the company and all users have the same access to them.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">The difference is in the access to and possibilities of handling contacts.  <\/span><\/p>\n<p><strong>Settings for individuals<\/strong><\/p>\n<p><span style=\"font-weight: 400\">This is the default setting of the Contacts module after creating an account in FreshFlow. If you work independently (most often as an individual on an I\u010cO) and the contacts will belong to you only, <strong>you do not need to do anything else<\/strong>. Just start adding contacts.  <\/span><\/p>\n<p><span style=\"font-weight: 400\">When you want to share, lend or give your contacts to an assistant, colleague or external call centre to call, use one of the sharing features.<\/span><\/p>\n<p><strong>Settings for companies or branches<\/strong><\/p>\n<p><span style=\"font-weight: 400\">In case you consider contacts, customers and clients as corporate and you want to provide the same access to all users from your company <strong>without the need to share or transfer contacts,<\/strong> you can set this up in FreshFlow.<\/span><\/p>\n<p><span style=\"font-weight: 400\">For security reasons, only the FreshFlow <strong>corporate account administrator<\/strong> has this authority. The option to switch the Contacts module to a company profile will be available in the Settings tab when you become an administrator.<\/span><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_section et_pb_section_14  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_18  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_18  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_91  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2><strong>More tutorials and tips<\/strong><\/h2><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_row et_pb_row_19  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_1_3 et_pb_column et_pb_column_19  et_pb_css_mix_blend_mode et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_44\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<a href=\"https:\/\/freshflow.app\/prvni-kroky-calendee\/\"><span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"2240\" height=\"1260\" src=\"https:\/\/freshflow.app\/wp-content\/uploads\/2023\/11\/prvni-kroky-freshflow-wdgt.png\" alt=\"first steps in FreshFlow\" title=\"first steps freshflow wdgt\" srcset=\"https:\/\/freshflow.app\/wp-content\/uploads\/2023\/11\/prvni-kroky-freshflow-wdgt.png 2240w, https:\/\/freshflow.app\/wp-content\/uploads\/2023\/11\/prvni-kroky-freshflow-wdgt-1280x720.png 1280w, https:\/\/freshflow.app\/wp-content\/uploads\/2023\/11\/prvni-kroky-freshflow-wdgt-980x551.png 980w, https:\/\/freshflow.app\/wp-content\/uploads\/2023\/11\/prvni-kroky-freshflow-wdgt-480x270.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 2240px, 100vw\" class=\"wp-image-2330\" \/><\/span><\/a>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_92  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><a href=\"https:\/\/freshflow.app\/en\/first-steps-in-freshflow\/\"><strong>First steps in FreshFlow<\/strong><\/a><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_d4_element et_pb_column_1_3 et_pb_column et_pb_column_20  et_pb_css_mix_blend_mode et_block_column et_pb_column_empty\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_column_1_3 et_pb_column et_pb_column_21  et_pb_css_mix_blend_mode et-last-child et_block_column et_pb_column_empty\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":2325,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[35,37],"tags":[],"class_list":["post-3986","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-contacts-management","category-tutorials-and-tips"],"_links":{"self":[{"href":"https:\/\/freshflow.app\/en\/wp-json\/wp\/v2\/posts\/3986","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/freshflow.app\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/freshflow.app\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/freshflow.app\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/freshflow.app\/en\/wp-json\/wp\/v2\/comments?post=3986"}],"version-history":[{"count":3,"href":"https:\/\/freshflow.app\/en\/wp-json\/wp\/v2\/posts\/3986\/revisions"}],"predecessor-version":[{"id":3989,"href":"https:\/\/freshflow.app\/en\/wp-json\/wp\/v2\/posts\/3986\/revisions\/3989"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/freshflow.app\/en\/wp-json\/wp\/v2\/media\/2325"}],"wp:attachment":[{"href":"https:\/\/freshflow.app\/en\/wp-json\/wp\/v2\/media?parent=3986"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/freshflow.app\/en\/wp-json\/wp\/v2\/categories?post=3986"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/freshflow.app\/en\/wp-json\/wp\/v2\/tags?post=3986"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}